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Privacy Policy

Introduction

Effective Date: July 15, 2025
Last Updated: July 15, 2025

Welcome to Quulio.com ( Quulio Oy previously Esgrow Oy VAT ID: 3243343-3 ) (“Quulio”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website https://quulio.com , our services, and any related tools or platforms (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect both personal and non-personal information in the following ways:

1.1. Information You Provide to Us

  • Account Information: When you register or subscribe to Quulio, we collect information such as your name, email address, phone number, business name, and billing information.

  • Communications: When you contact us via email, support chat, or forms, we collect your message and contact details.

  • Payment Data: If you make a purchase, our payment processor (eg, Stripe) collects your payment details. We do not store full credit card numbers.

1.2. Information Collected Automatically

  • Usage Data: Information such as your IP address, browser type, device identifiers, pages visited, time spent on pages, and referral URLs.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to track user activity and improve our Services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Services

  • To personalize your experience and improve usability

  • To process payments and manage subscriptions

  • To communicate with you, including service announcements and marketing

  • To monitor usage and detect/prevent fraudulent activities

  • To comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We only share your information in the following circumstances:

  • Service Providers: With Trusted third parties who help us operate our platform (eg, hosting providers, payment processors, analytics services).

  • Legal Requirements: If required by law or in response to valid legal requests.

  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.

4. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate or incomplete data

  • Deletion of your data (“Right to be Forgotten”)

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent (where applicable)

To exercise any of these rights, please contact us at info@quulio.com

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

7. International Transfers

If you are located outside the EU/EEA, your data may be transferred to and processed in countries where data protection laws may differ. We take appropriate safeguards (such as standard contractual clauses) to ensure your data is protected.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we become aware that we have collected data from a child without parental consent, we will delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Your continued use of our Services after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Quulio
privacy@quulio.com
https://quulio.com

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